Peran Budaya Pembelajaran dan Knowledge Management Terhadap Kinerja Perusahaan: Studi Kasus PT XYZ

Abstract

Nowadays, food industries face a lot of challenges and problems at the same
time, as business competition is very tough. People’s consumption life style
changes and raw food material becomes scarce; therefore, PT XYZ, which
is a family business company, has to struggle to survive and grow. In fact,
innovation becomes one of the most important factors that leads companies
to win the competition. PT XYZ, therefore, has to keep on innovating its
production process and products. Being innovative means that PT XYZ has
to apply learning culture as it encourages knowledge management (KM).
In other words, the learning culture will support the KM activities, which
eventually will result in high corporate performance. This article discusses
to which extent PT XYZ has adopted learning culture reflected on the seven
dimensions of Learning Organization. A quantitative analysis was used
to identify current learning culture, and a qualitative approach was used
to explain the role of knowledge management in the learning culture.
In addition to it, activities which are related to innovation, knowledge
management and corporate performance are described.