Article Metrics |
![]() |
![]() |
Benefits and Challenges of Telework During The Covid-19 Pandemic
Abstract
During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a work arrangement in which individual can complete their duties while they are at home. While most flexible work arrangements are a preference, work from home is mandatory. Therefore, the impact of WFH during the Covid-19 pandemic needs to be studied. The total respondent of this study is 337 employees, who are works at home during the pandemic. The results showed that the three main benefits employees might gain during WFH are flexibility, more time with family, and less travel time. On the other side, employees struggle to balance their personal and work life, access to websites or software, and limited devices and workspace. Most of the companies are not ready for the WFH scheme though some of them gave support to employees (e.g., quota subsidy). This research gave some essential suggestions for HR managers in designing remote work for the future.
Full Text:

References
Aropah, V., Sarma, M., & Sumertajaya, I.M. (2020). Factors Affecting Employee Performance during Work from Home. International Research Journal of Business Studies, 13, 2, 201-214. https://doi.org/10.21632/irjbs.13.2.201-214
Alexander, A., Smet, Aaron., & Mysore, M. (2020). Reimagining the postpandemic workforce. McKinsey Quarterly, 7. https://www.mckinsey.com/business-functions/organization/our-insights/reimagining-the-postpandemic-workforce
Adisa, T.A., Aiyenitaju, O., & Adekoya, O.D. (2021). The work–family balance of British working women during the COVID-19 pandemic. Journal of Work-Applied Management, https://doi.org/10.1108/JWAM-07-2020-0036
Autor, D., Mindell, D. & Reynolds, E. (2019). The Work of the Future: Shaping Technology and Institutions. 2019. Available online: https://workofthefuture.mit.edu/wp-content/uploads/2020/08/WorkoftheFuture_Report_Shaping_Technology_and_Institutions.pdf
Banerjee, D., & Rai, M. (2020). Social isolation in Covid-19: The impact of loneliness. International Journal of Social Psychiatry, 66, 525–527. https://doi.org/10.1177/0020764020922269
Eurofound. (2020). Living, working and COVID-19: First findings – April 2020. Dublin: Eurofound.
Kropf, B. M. (1999). Flexibility initiatives: Current approaches and effective strategies. Women in Management Review, 14(5), pp. 177-185.
Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S., Bakker, A. B., … van vugt, m. (2020). COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action. https://doi.org/10.1037/amp0000716
Maxwell, G., Rankine, L., Bell, S., & MacVicar, A. (2007) The incidence and impact of FWAs in smaller businesses. Employee Relations, 29, 138-161.
Perez, M., Sánchez, A., Carnicer, P., & Jiménez, M. (2005). The differences of firm resources and the adoption of teleworking. Technovation. 25, 1476-1483. https://doi.org/10.1016/j.technovation.2005.04.002.
Shwab, K. (2016). The Fourth Industrial Revolution, 1st ed.; World Economic Forum: Geneva, Switzerland.
Society for Human Resource Management. (2015, April). SHRM Research: Flexible Work Arrangements. Retrieved from https://www.shrm.org/hr-today/trends-and forecasting/special-reports-and-expert views/Documents/Flexible%20Work%20Arrangements.pdf
Teleworking during the COVID-19 pandemic and beyond A practical guide. Geneva: International Labour Office, July 2020. ISBN 978-92-2-032405-9 (web PDF)
Wang, B., Liu, Y., Qian, J., & Parker, S. (2020). Achieving Effective Remote Working During the COVID-19 Pandemic: A Work Design Perspective. Applied Psychology, 70, 16-59. https://doi.org/10.1111/apps.12290
Williams, S.N., Armitage C.J., Tampe, T, & Dianes, K. (2020). Public perceptions and experiences of social distancing and social isolation during the COVID-19 pandemic: a UK-based focus group study. BMJ Open, 10. http://dx.doi.org/10.1136/bmjopen-2020-039334
Copyright (c) 2022 INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES
International Research Journal of Business Studies indexed in: | ||||||||||||||||||||||||
|